Security

Datatruck uses third-party data service providers, like Plaid, in order to connect you to your financial institutions with bank-grade security.

Our servers will never see or store ANY financial account credentials. We maintain a read-only access to your data and we fetch it on demand. We do not have the ability to move funds of any kind and we never access information without your permission.

The combination of the Advanced Encryption Standard (AES-256) and Transport Layer Security (TLS) help keep your personal information safe.

Unlike others, we also never sell your data. We are funded solely off of your subscriptions and support :).

Datatruck does not see, store, or make a copy of your financial account credentials. Even in the extremely unlikely event that our servers were breached, your credentials are entirely safe.

Our computing layer is built on top of Google Cloud, AWS and Azure. It leverages the most secure settings for its computing cluster, network, and storage.

All financial data is fetched live when a user session is on and it is only used in memory for calculation. On occasion, an ephemeral local cache could be employed to improve user experience. Lastly, a user's financial results could be optionally saved in a secure database for longer-term trend tracking.

Every user has their own individual space to handle their data connections as well as the computing logic application.

In Datatruck, you can create unlimited documents to organize, edit, and configure your financial insights. Every doc serves as a snapshot of the live data where it connects & refreshes when the user session is on.

Security & Privacy is our top priority. Using our systems guarantees the following:

Each individual space is not accessible by others without the owner’s access privilege.
No one can access a user’s space, including Datatruck employees unless the user requests us to look into it for account issue diagnosis.
When a user shares a doc as a template, they have choices to obfuscate their snapshot information to some random values.

Users have the right to close their Datatruck account at any time. All users’ account information, docs, and shared information will be removed permanently from our systems.

Lastly, we heavily vet any third-party services we use (like Plaid). We ensure any data connections are trusted, used by millions, and undergo rigorous security audits. Plaid, for example, is certified in internationally-recognized security standards, like ISO 27001, ISO 27701, and is SSAE18 SOC 2 compliant.

TLDR; Our first priority is security and privacy. We never see or store ANY account credentials. We also do not store or sell your personal financial data. Lastly, we maintain a read-only access to any info.

Datatruck is a safe and secure place for people to track, build, and share their financial insights.

You can learn more about our security practices or reach out to support@datatruck.io.

Does Datatruck include free trials?

Yes, usually we will give 14 day free trials to the interested customers
How does Datatruck help me understand my trucking operations and finances?

Datatruck provides accurate and real-time operational and financial insights about your company. It also provides template of management reports for weekly discussions on the performance of the trucking company.
What are the differentiator factors to use Datatruck TMS than others?

Datatruck TMS is specifically built for truck carriers owners over 10 Trucks to streamline trucking operations. - It is focused specifically on data analytics and insights; - Financial management is guided to help make right decisions; - Gen AI is applied in every processes automation possible; - Data consolidation is done in an easy to understand way; - Fleet management gives an edge to understand which truck is making a profit or loss.
Will I receive customer support during my free trial and after?

Absolutely! Our support team is available to assist you throughout your trial period and we do have 24/7 customer support team that can answer your questions on a daily basis to get to learn the product.