Why Trucking Companies Are Switching to Smarter TMS Software

Alisher Valijonov
May 29
2 min read

The days of juggling spreadsheets, separate apps, and endless phone calls are over.If you're still managing your fleet with a patchwork of tools—or relying on outdated systems—it’s time to rethink your TMS software.

Today’s best TMS software for trucking companies doesn’t just digitize tasks—it automates them, connects your back office with your drivers, and gives you full control over operations in real time.

Let’s break down what the right TMS can do—and why so many fleets are making the switch.

🧠 What Trucking Companies Actually Need from a TMS

A real TMS should work like your second brain—fast, connected, and reliable. Here's what trucking companies look for in 2025:

Must-Have	Why It Matters
📦 Load Management	Assign, track, and adjust loads in seconds
💵 Billing & Payroll	Generate clean invoices, track pay, and calculate deductions
📱 Driver App Integration	Let drivers see loads, pay, and chat with dispatch
🔁 Automation	Skip repetitive tasks like status updates and paperwork
📊 Reporting	See profit, dispatch KPIs, and compliance in real time

⚙️ How Datatruck’s TMS Software Stands Out

Datatruck isn’t just another TMS. It’s a full freight operating system—with automation built in from the ground up.

Here's what makes it different:

✅ AI helpers like TruckGPT and AI Updater eliminate repetitive office work
✅ Smart Load View pulls all documents and details into one clean screen
✅ DT Driver app connects dispatchers and drivers seamlessly
✅ Payroll, billing, documents, compliance—all in one system

👥 Built for Real Trucking Companies

Whether you run 20 trucks or 200, Datatruck is built to scale. Here’s how trucking companies use it day-to-day:

Dispatchers assign loads without checking 3 tabs
Billing generates clean invoices tied to the load automatically
Drivers track pay and get updates without a phone call
Safety teams see expiring documents in advance
Owners monitor revenue, profit, and unpaid invoices in one dashboard

🛑 Still Using a Legacy TMS? Here’s What You’re Missing

A lot of trucking companies hesitate to switch because they feel “comfortable” with what they have. But here’s the real cost of staying put:

Old TMS Problems	Datatruck Solves It With...
📞 Manual check calls	✉️ AI-generated broker updates
🧾 Invoicing in Excel	🧠 Auto-filled invoice drafts
❌ Missing documents	📂 Smart Load View & reminders
⏳ Dispatcher overload	🚀 Suggestive load assignment tools
💬 Driver confusion	📱 DT Driver app with chat + load view

📈 Why Fleets Are Actually Switching

A 150+ truck fleet recently switched to Datatruck after struggling with slow dispatch workflows, inconsistent billing, and frustrated drivers. Their legacy system couldn’t keep up with the pace of daily operations, and the back office was overloaded with manual tasks.

Since switching to Datatruck, the team has improved broker communication, reduced billing delays, and significantly cut down on repetitive work—freeing up time across dispatch and accounting.

👉 Read the full case study here